At Terra we believe it is people that make a difference, we are very proud of our team from Account manages to our UK support team every member of our team works together to provide the best possible service for our resellers.
Every Partner has a dedicated Account Manager and a No Voicemail policy.
We Self Insure, we offer credit lines whereby a Partner can grow their business without impacting on existing credit facilities with other suppliers – we have over £100m+ of credit available for our partners.
We work in partnership with Grenke leasing enabling our Partners to sell “Terra as a Service”.
We achieved all this but still stuck to our core values of offering quality, and focusing on our Partners and what they want from a Manufacturer.
We don’t sell Direct to end users we work collaboratively with our Partners.
We don’t sell via Amazon or advertise pricing online allowing our Partners to make margin when they sell Terra.
No Call Centres to deal with for after service queries – we have a dedicated aftercare team based in our UK HQ.
Bespoke Builds available across Desktop, Notebook, Workstation and Server with an average 4-day build turnaround – other services we offer are Imaging, Laser etching and Asset Tagging.
Working with the team at Terra for the last 4 years has been a great experience for us. The goods and services provided are of the highest quality and have allowed us the opportunity to grow our own business by passing this quality on to our own customers. During this period, Terra has become our principal supplier of IT products.
The company has a global presence but acts very much like a local business. Unlike many other “faceless” organisations, we have personal contact with all members of the Terra team which has created some genuine relationships.
Amitech IT cannot recommend Terra Computer enough!
“Terra are a breath of fresh air in the IT industry. Working with the Terra team is so easy, they are accommodating rapidly respond to any enquiry, but most importantly they listen and work “with” us. As a result, it is easier to deliver the correct results to the customer in the required time frame “every time”. Above all they build the highest quality systems, their build to order capability is incredible and, if all that isn’t enough, they give that personal touch to every interaction and they genuinely care about the customer. We love that they have the backing of the European Giant that is Wortmann AG but the Terra team still maintain the personal touch of a smaller company, which in itself is no mean feat. They remember the importance of the partnership which so many other companies have forgotten. Terra are the perfect partner for us.
Outstanding quality products, exceptional team work and a personal touch, that sums up Terra for us.
MJD Systems Ltd
TERRA are easy to work withBecome a Reseller